Terms of Service
Draft skeleton. Catering terms depend on how you actually operate — deposits, cancellation windows, weather policy, staffing. Every [CONFIRM] below needs your answer, and this should be reviewed by someone qualified before publishing.
Who these terms are with
Genista Lane PTE. LTD. (UEN 201711097N). By booking our catering services you agree to these terms.
Quotations
We aim to respond to enquiries with a written quotation within 24 hours. Quotations are estimates based on the details you provide and remain valid for [CONFIRM: e.g. 14 days]. Final pricing may change if guest numbers, timings or venue requirements change.
Booking and payment
[CONFIRM: deposit amount or percentage, when the balance is due, accepted payment methods, whether GST applies.]
Changes and cancellation
[CONFIRM: notice period for changes to date, headcount or format; your cancellation windows and any charges; what happens if you cancel.]
What we need from you
For a live cart we need reasonable access to the venue, and depending on the setup, power and water.[CONFIRM: exact requirements — footprint, power rating, water access, shelter, load-in time, parking.] You are responsible for securing venue permissions.
Weather and circumstances beyond our control
[CONFIRM: your policy for outdoor events in bad weather, and for events affected by circumstances neither party controls.]
Food safety and dietary requirements
Please tell us about allergies and dietary needs when you book so we can advise what we can safely serve.[CONFIRM: halal status, allergen handling, and your licences.]
Liability
[CONFIRM: with your insurer and adviser — this clause should not be drafted from a template.]